Mix and Match
Refund policy
Eligibility for Return or Exchange
To qualify, your item must meet the following conditions:
The item must be unused and unopened
The item must be in its original packaging
The item must be in the same condition as received
A receipt or proof of purchase is required
How to Start a Return or Exchange
To request a return or exchange, please contact us within 3 days of receiving your order at:
Returns sent without prior approval will not be accepted.
If your request is approved, we will provide instructions on how to return your item.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If you receive a defective, damaged, or incorrect item, contact us right away so we can review the issue and resolve it promptly.
We do not accept returns or exchanges for:
Perishable goods (food, flowers, plants, etc.)
Custom or personalized products
Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies, please contact us before requesting a return.
The item must be unused and unopened
The item must be in original packaging with tags
Once we receive and inspect your return, we will notify you whether your refund has been approved.
Refunds will be processed to your original payment method within 10 business days
Banks or credit card providers may require additional time to complete the transaction
If more than 15 business days have passed since your refund approval, please contact us at:
Contact 03256859300
